Returns & Exchanges
Victory Athletic Surfaces evaluates each return or exchange on a case by case basis.
Our standard return policy includes a 20% restocking fee, the customer is responsible for paying any shipping costs to return the product, and the original cost of shipping the product will be reduced from the refunded amount.
We do not accept returns/exchanges on any custom made products.
The customer is responsible for checking all sizes, colors, quantities and shipping addresses while checking out online or while reviewing this information on their quote.
Victory Athletic Surfaces will evaluate all returns/exchanges and will do their best to accommodate their customers requests to return or exchange products. Often times a mutual agreement can be made to accommodate both parties.
Please call 855-827-7474, opt 2 if you have any questions or concerns about our returns & exchanges policy.